8 erreurs à éviter dans les e-mails

Microsoft insider update du 24 avril 2003 signale un très intéressant article de Kim Komando sur la Netiquette dans les mails.

8 e-mail mistakes that make you look bad Talk radio host and USA Today columnist Kim Komando gets a lot of e-mail. And she has some strong opinions about proper e-mail correspondence. See her top eight easily avoidable e-mail mistakes to keep your image and inbox in tip-top shape.

http://go.microsoft.com/?linkid=129387